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Privacy Policy
Last Updated: July 30, 2026
This Privacy Policy describes how SellSweep, LLC collects, uses, and shares information about you when you use our website and services. Please read it carefully before using the platform.
1. INTRODUCTION
SellSweep, LLC ("SellSweep," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data. By creating an account or using our platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the platform.
2. INFORMATION WE COLLECT
A. Information You Provide Directly
When you register for an account or use our services, we collect the following information: • Full Name • Email Address • Username • Password (stored as a one-way bcrypt hash — we never store your plaintext password) • Phone Number (optional, provided at your discretion) • Profile picture (optional) • City and state (optional, displayed on your public profile) • Listing content: titles, descriptions, prices, categories, conditions, locations, and contact information you include in listings • Images you upload to listings or your profile • Messages you send through the platform's messaging system • Posts and job listings you submit to the Community Board • Contact form submissions sent to our support team
B. Information Collected Automatically
When you access SellSweep, we and our service providers may automatically collect certain technical information, including: • IP address and approximate geographic location • Browser type, operating system, and device identifiers • Pages visited, features used, and time spent on the platform • Referring URLs and search terms used to reach the platform • View counts on listings you post This information is used to operate and improve the platform and is not used to identify you individually.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes: • To create and maintain your account • To verify your email address and activate your account • To display your public profile, listings, and community posts to other users • To enable direct messaging between buyers and sellers • To send transactional emails (account activation, password reset) • To respond to support requests and contact form submissions • To detect, investigate, and prevent fraud, spam, and violations of our Terms of Service • To moderate user-generated content and enforce community standards • To improve and develop platform features • To comply with applicable legal obligations We do not sell your personal information to third parties. We do not use your information for targeted advertising.
4. INFORMATION SHARED WITH THIRD PARTIES
We share your information only with the service providers necessary to operate the platform. Each provider is listed below along with what data they receive and why.
A. Postmark (Wildbit, LLC) — Email Delivery
We use Postmark to send transactional emails, including account activation links, password reset emails, and contact form messages. What Postmark receives: Your email address, your name or username, and the content of transactional emails (activation links, support messages). Postmark does not receive your password. Postmark Privacy Policy: https://postmarkapp.com/privacy-policy
B. Backblaze B2 — Image and File Storage
We use Backblaze B2, an S3-compatible cloud storage service, to store images you upload to listings and your profile. Uploaded files are stored under randomly generated filenames (UUIDs) — your original filename is not retained. What Backblaze receives: The binary content of uploaded images and the randomly generated key used to store them. Backblaze does not receive your name, email, or other account information. Backblaze Privacy Policy: https://www.backblaze.com/company/privacy.html
C. Stripe — Payment Processing (SellSweep Store Only)
When a SellSweep-operated listing includes a "Pay Now with Card" button, that button links to a payment page hosted directly by Stripe. If you click this link and complete a purchase, your payment is processed entirely by Stripe. What Stripe receives: Your payment card details, billing information, and purchase amount. SellSweep does not receive or store your payment card information at any point. Stripe's checkout is hosted on Stripe's own servers and governed by Stripe's privacy policy. Important: Stripe payment buttons appear only on listings posted and fulfilled directly by SellSweep LLC. They do not appear on standard user-to-user listings. Stripe Privacy Policy: https://stripe.com/privacy
D. PayPal — Payment Processing (SellSweep Store Only)
When a SellSweep-operated listing includes a "Pay with PayPal" button, that button links to a payment page hosted by PayPal. If you click this link and complete a purchase, your payment is processed entirely by PayPal. What PayPal receives: Your PayPal account information or payment card details and purchase amount. SellSweep does not receive or store your payment information. Important: PayPal payment buttons appear only on listings posted and fulfilled directly by SellSweep LLC. They do not appear on standard user-to-user listings. PayPal Privacy Policy: https://www.paypal.com/us/legalhub/privacy-full
5. USER-TO-USER TRANSACTIONS
SellSweep is a marketplace platform that connects independent buyers and sellers. When you purchase an item directly from another user (not from SellSweep LLC), the transaction is solely between you and that user. SellSweep is not a party to those transactions and does not process payments on behalf of individual sellers. Any payment information you share with another user outside of the platform — such as a personal Venmo, Zelle, or bank account — is shared at your own risk. SellSweep has no access to that information and no ability to assist in disputes arising from off-platform payment methods.
6. MESSAGES AND COMMUNICATIONS
Messages sent through SellSweep's built-in messaging system are stored in our database for the purpose of facilitating communications between users and for safety and dispute resolution. As disclosed in our Terms of Service, users should have no expectation of absolute privacy in platform messages. We do not sell or share message content with third parties except as required by law or as necessary to investigate violations of our Terms of Service.
7. DATA RETENTION
We retain your account information and content for as long as your account is active. If you wish to delete your account and associated data, please contact us at [email protected]. Note that some information may be retained in backup systems or as required by law even after account deletion. Email records (activation tokens, password reset tokens) are automatically deleted after use or upon expiration.
8. COOKIES AND LOCAL STORAGE
SellSweep uses session cookies to maintain your authentication state (provided by NextAuth.js). These cookies are strictly necessary for the platform to function — no tracking cookies or advertising cookies are used. We do not use cookies for analytics, retargeting, or behavioral advertising.
9. CHILDREN'S PRIVACY
SellSweep is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at [email protected] and we will promptly delete it.
10. YOUR RIGHTS
Depending on where you reside, you may have the following rights regarding your personal information: • Access: You may request a copy of the personal information we hold about you. • Correction: You may update your account information at any time through your profile and account settings. • Deletion: You may request deletion of your account and associated personal data by contacting [email protected]. • Opt-out: You may opt out of non-essential communications by adjusting your notification settings or by contacting us. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe consistent with applicable law.
11. SECURITY
We implement reasonable technical and organizational measures to protect your personal information, including: • Passwords stored as bcrypt hashes (never in plaintext) • Account activation required before login is permitted • All platform traffic served over HTTPS • Image files stored in cloud storage with randomly generated keys • Time-limited, cryptographically secure tokens for account activation and password resets No security measure is perfect. If you believe your account has been compromised, please contact us immediately at [email protected].
12. THIRD-PARTY LINKS
Listings on SellSweep may contain links to external websites or payment pages hosted by third parties (such as Stripe or PayPal). This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party site before providing personal information.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the platform after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
14. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: SellSweep, LLC Email: [email protected] We read every message and typically respond within one business day.